FAQ, Support ticket management

HelpCenter | FAQ Chat Helpdesk

Rating: 4.6/5

Launched: 2015-12-08

Languages: English

HelpCenter offers a comprehensive customer service solution specifically crafted to offer self-service support and real-time assistance, effectively converting inquiries into sales. Utilizing self-service tools such as FAQ pages, help centers, and chat widgets, the platform significantly decreases the volume of support tickets by delivering immediate responses to frequently asked questions such as 'Where is my order?'. Further, our help desk effortlessly consolidates inquiries across various communication channels including email, live chat, and FB Messenger, guaranteeing the constant accessibility of your business.

HelpCenter offers a comprehensive customer service solution specifically crafted to offer self-service support and real-time assistance, effectively converting inquiries into sales. Utilizing self-service tools such as FAQ pages, help centers, and chat widgets, the platform significantly decreases the volume of support tickets by delivering immediate responses to frequently asked questions such as 'Where is my order?'. Further, our help desk effortlessly consolidates inquiries across various communication channels including email, live chat, and FB Messenger, guaranteeing the constant accessibility of your business.

HelpCenter offers a comprehensive customer service solution specifically crafted to offer self-service support and real-time assistance, effectively converting inquiries into sales. Utilizing self-service tools such as FAQ pages, help centers, and chat widgets, the platform significantly decreases the volume of support tickets by delivering immediate responses to frequently asked questions such as 'Where is my order?'. Further, our help desk effortlessly consolidates inquiries across various communication channels including email, live chat, and FB Messenger, guaranteeing the constant accessibility of your business.

HelpCenter offers a comprehensive customer service solution specifically crafted to offer self-service support and real-time assistance, effectively converting inquiries into sales. Utilizing self-service tools such as FAQ pages, help centers, and chat widgets, the platform significantly decreases the volume of support tickets by delivering immediate responses to frequently asked questions such as 'Where is my order?'. Further, our help desk effortlessly consolidates inquiries across various communication channels including email, live chat, and FB Messenger, guaranteeing the constant accessibility of your business.

⭐️ Ratings & Reviews:

Avg. Rating: 4.6/5

Amount of Reviews: 1,318

5

1,141

4

97

3

22

2

18

1

40

Pricing of HelpCenter | FAQ Chat Helpdesk

Free

Free to install

10 tickets/month; 5 FAQ articles; Basic templates; Self-service widget; 1 chatbot; 1 agent seat; 1 live chat; 1 Auto Response

Basic

$8/month

50 tickets/month; Unlimited FAQs; FAQ translation; FAQ import/export; Premium templates; Unlimited support agents, live chat & auto responses

Standard

$45/month

300 tickets/month; Unlimited FAQs; FAQ translation; FAQ import/export; Premium templates; Unlimited support agents, live chat & auto responses

Advanced

$100/month

1000 tickets/month; Unlimited FAQs; FAQ translation; FAQ import/export; Premium templates; Unlimited support agents, live chat & auto responses

About the developer:

Average Rating per App: 4.6/5

Amount of Apps built by developer: 2